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  Dairygold Case Study: Secure File Transfers using SMS

Dairygold is a significant farmer-owned food company and multi-purpose agribusiness in Ireland. The company currently employs 934 people with a turnover in excess of 555 million euros.

Objective of the Service:
On a daily basis Dairygold analyse the milk they collect. There was no real-time method for this information to reach the relevant farmers on the quality of their milk. Thus, useful and beneficial data to both the farmer and Dairygold was present but there was no efficient swift delivery mechanism.

Solution:
Go2mobile's as2text service has successfully been introduced to resolve this issue, with no SMS software required on Dairygold's premises. Now at regular intervals throughout the day, results are securely transferred to Go2mobile's servers, converted to a SMS format and sent on to the farmers. SMS is ideal for delivering these results as it is a push technology, meaning unlike email where the farmer would be required to download his email, the results come directly to the phone.

Dairygold administration has complete oversight of the messages sent from an online portal. The company can view the delivery status of each message as it changes in real-time.

With the implementation assistance of Go2mobile, Dairygold can now transmit up to 10,000 milk analysis results per hour to farmers, which allows a farmer to address any issues highlighted by the analysis in a timely fashion.

Service:
as2text

 
 
 

IT Support personnel are a mobile work force who need to be informed of server issues should they arise, 24 hours a day. The majority of server monitoring software applications such as Microsoft Operations Manager, HP Systems Insight Manager generate alerts that will email on-call personnel on exceeded parameters. Go2mobile offers a solution that allows alerts to be sent to mobile phones via SMS with very little configuration at the client side.

Objective of the Service:
Many companies have far flung server location centres now, so it is essential that staff know when parameters have being exceeded on any electronic device. Go2mobile's solution is to still use your existing monitoring software and add to/replace the existing on-call email addresses,
with the mobile number@go2mobile.com of the on-call personnel, so it is a simple change to the monitoring software configuration.

Via our members online portal you can track the status of any or all messages that have been sent out. The service is extremely flexible and resilient. It can lead to significant
reductions in downtime. Monitor+ is priced so that it is currently being used by regional SMEs to Fortune 500 conglomerates.

With Go2mobile's global reach of 1500 networks in 235 regional locations we can guarantee consistent message network coverage and are therefore a partner of choice for a number of companies with a global footprint.

Solution:
Monitor+

 
 
 

RedFM is licenced to broadcast to the Cork city and county. Backed by a number of high-profile investors including Thomas Crosbie Holdings, HLB Nathan and Jim Aiken, RedFM is targeting the 15 to 34-year-old market in direct competition with 2FM and Today FM in the south of the country. 
RedFM’s promotional material and round-the-clock programming is aimed specifically at the younger end of the market segment with the oldest listener quoted in its focus group research as 34.

Objective of the Project:
RedFM wanted their listeners to interact with the radio station through a medium with which they were accustomed. This required a solution which would allow their listeners to text music requests, contribute to talk shows, participate in text competitions and polls. 

The DJs would need to be able to view these requests in a real time environment and announce the winners of competitions before the end of the show. In relation to the polls, the DJs wanted to be able to give periodic updates on the opinion of the audience during and towards the end of the show. The DJs also wanted to respond via text message to individuals where deemed appropriate.

The station wanted to be able to track the effectiveness of particular campaigns. 


I choose Go2mobile as a valued partner to provide us with the ability to interact with our listeners via SMS. From the outset I found a refreshing willingness on their part to work with us on adapting and modifying the MediaText product to meet our needs and look forward to its continuing development.
Richie O Shea, Technical Operations Manager RedFM

Solution:
Mediatext

   
 
 
 

Guinness is a subsidiary of Diageo, which is the world's leading premium drinks business with an outstanding collection of beverage alcohol brands across spirits, wine and beer categories. Diageo is a global company, trading in over 180 markets around the world. The company is listed on both the London Stock Exchange (DGE) and the New York Stock Exchange (DEO). 

Objective of the Project:
Guinness required a solution whereby they could send stock level information and updates to their mobile workforce. 

Solution:
Go2mobile provide Guinness with Business+, where Administrators using their standard email can send text updates to their Sales and Service workforce. 

Service Management - General:
If you have mobile service and maintenance teams on the road every day, you will know how difficult it is to contact them with urgent information such as a change to schedule.
Go2mobile can help you reduce your communications costs and increase staff efficiency using the text messaging service.

Efficiency In Your Workforce:
Each telephone call ties up the time of 2 people! Gone are the days of ringing 5, 10 or 100 mobile phones with the same message, simply send one email to all mobiles contained within your email address book. No need to leave messages on mobile answering machines and wait for a return call, there's no escaping a text message.
This is a very reliable and inexpensive method of mobile communication when compared with making voice calls to groups of mobile phones.
By utilising your current mobile phones, you can send service callouts, technical specs, and changes in schedules etc., all from your office PCs.

Reply Functionality: Allows the recipient to text a reply back to the email sender. 

Service:
Business+

 
 
  Davy Stockbrokers is the dominant institutional, corporate and private client stockbroker in Dublin. The company, which has been expanding rapidly in recent years, now employs 440 people.


Objective of the Project:
Davy stockbrokers wanted to allow their customers access to stock market information being fed from the Irish stock market.

Solution:
Clients can setup personalised alert options within Davy Stockbrokers website, so when a particular stock or bond fluctuates by a preset value, an automated alert is transmitted to the relevant mobile phone. Using
Go2mobile's Business+ service Davy Stockbrokers are facilitating the above and are also currently sending out trade confirmations and daily stock movements to their clients.

Service:
Business+

 
 
  Founded in 1989 by chief executive officer, Anne Heraty, CPL was floated on DCM of the Irish Stock Exchange and AIM of the London Stock Exchange in 1999. For over two decades now, CPL's qualified certified consultants have been providing unrivalled technical recruitment expertise across all elements of the industry spectrum. Proven core competence, excellent market and industry knowledge together with a clear commitment to integrity and discretion have ensured dramatic levels of organic growth proportional to the quality of service.

Objective of the Project:
CPL required a solution where they could quickly notify their locum and contract candidates of immediate positions that needed to be filled.

Solution:
Business+ allowed CPL to quickly inform potential candidates via text message once a position became available. Interested candidates could then either ring or text back their availability for the position. This proved to be a very efficient and cost effective mechanism in filling positions.

Service:
Business+
     
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